Legals

Terms and Conditions

  1. I will provide you with coaching services as agreed between us. 

     
  2. Each session will take place online either using a secure video conference service such as ‘Zoom’ or, if you prefer, by telephone at the time we agree.

     
  3. My fees will be as agreed between us and confirmed by me by email.

     
  4. Fees for each session are payable by bank transfer, not later than 48 hours before the agreed session time. If you cancel less than 48 hours before the session, or fail to attend the session, no refund will be made unless, at my discretion, I allow a credit to take account of exceptional circumstances.  

     
  5. I will keep confidential all personal information I hold about you and everything we discuss during a session. None of that information will be disclosed to any person or organisation unless authorised by you or required by law. 

     
  6. Either of us can terminate this agreement by email at any time without having to give a reason.

     
  7. These terms and conditions are governed by English law. Any dispute arising under this agreement shall be subject to the exclusive jurisdiction of the English Courts.

Privacy Policy

Lauren Kaye  is committed to protecting the privacy and security of your personal information. This privacy policy describes how I collect, use, and process your personal data when you visit my website or engage in my coaching services.
 

What information do I collect?

Personal information: Name, email address, phone number, address, and any other information you provide voluntarily.

Usage data: Information about how you use my website, including IP address, browser type, pages visited, and access times.

 How do we use your information?

To provide coaching services and communicate with you.

To personalize your experience and improve my services.

To comply with legal obligations.
 

Legal basis for processing personal data

I collect and process your personal data with your consent and/or as necessary for the performance of a contract.
 

How do we protect your information?
 

I implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

 Do I share your information?

I do not sell or trade your personal information nor do I otherwise transfer your personal information to third parties without your consent, except where required by law.
 

Your rights

You have the right to access, rectify, or erase your personal data. You may also object to the processing or request data portability.
 

Data retention

I retain your personal data only for as long as necessary to fulfil the purposes outlined in this privacy policy.
 

Changes to this policy

I may update this privacy policy from time to time. Any changes will be posted on this page.
 

9. Contact me

If you have any questions about this privacy policy or your personal data, please contact me at info@lkcoaching.life
 

By using my website or services, you agree to the terms outlined in this privacy policy.



 

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